Shipping & Returns

Shipping

We offer complimentary standard shipping throughout Canada and the continental United States. Shipping to additional destinations is not available at this time.

All orders are made to order through our partnered fine art printing studio and prepared for dispatch within 1–2 weeks, depending on the selected size, material, and framing option.

Once your order has been dispatched, tracking information will be sent by email when available. Transit times are estimates and may vary depending on the destination, carrier conditions, weather, and seasonal demand.

Arrival Guarantee

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include your order number, photos of the complete artwork and affected area, photos of the exterior and interior packaging, and a photo of the shipping label.

Please retain the artwork and all original packaging until we have reviewed the issue. Once confirmed, we will arrange a replacement, refund, or other appropriate resolution at no additional cost.

Returns

Eligible standard-format editions may be returned within 60 days of delivery. To be eligible for return, the artwork must be unused, uninstalled, undamaged, and returned in its complete original packaging, including all protective materials.

Please contact us before sending any return. Returns sent without prior authorization may not be accepted.

Selecting a standard size, material, or frame option offered directly on the product page does not make the item a custom order.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a tracked and insured shipping service.

Items not eligible for return

• Custom sizes not listed as standard options
• Personalized or specially modified orders
• Commissioned artwork
• Specially requested framing, finishing, or production configurations
• Gift cards
• Items marked Final Sale

Refunds & Exchanges

Once an authorized return has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method within 5 business days. After the refund has been issued, please allow additional processing time for your bank or card provider to post the refund to your account.

Items returned used, installed, altered, damaged, or without their complete original packaging may be refused or may qualify for a reduced refund where permitted.

We do not process direct exchanges. To select a different artwork, size, material, or frame, please return the eligible item and place a new order.