Clear, thoughtful policies designed to make collecting art online feel simple and reassuring.
Shipping & Returns
WORLDWIDE SHIPPING Each artwork is custom-prepared and dispatched within 1-2 week. We provide fully insured, carbon-neutral shipping with real-time tracking.
ARRIVAL GUARANTEE Your collection is protected by our 100% Pristine Arrival Guarantee. In the rare event that your artwork arrives damaged during transit, please contact us within 48 hours with photos of the packaging, and we will issue a priority replacement at no additional cost.
RETURNS POLICY To ensure your total satisfaction, we offer a 7-day return window from the date of delivery. If the piece does not perfectly complement your space, you may return it in its original packaging for a full refund or gallery credit.
Shipping Destinations
Free shipping across Canada and the continental United States.
For other international destinations, free shipping is available on orders over CAD $150.00.
Production Time
Each piece is produced to order through our partnered fine art printing studio.
Production timelines may vary depending on the format:
Fine art paper prints
Stretched canvas
Framed works
Please allow a few business days for careful preparation before shipment.
Delivery & Tracking
Once your order has shipped, you will receive a tracking number by email.
Delivery timelines are estimates and may vary depending on destination, carrier conditions, and seasonal demand.
Damages or Order Issues
If your order arrives damaged or incorrect, please contact us within a few days of delivery.
To help us resolve the issue quickly, include:
Photos of the artwork
Photos of the packaging
We will work with you to arrange a replacement or appropriate solution.
Returns & Exchanges
Because each work is produced to order, we generally do not accept returns or exchanges for change-of-mind purchases.
If there is an issue with your order, please reach out — we are committed to making it right.
Need Help?
For any shipping or order-related questions, please contact us. We’re always happy to assist.